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Premvida stands behind its Premvida products.

Contact us at to submit a warranty claim. For any defect or troubleshooting, please include a 10 - 15 sec. video showing what the problem is.

Also please share:

1) Where your product was purchase.

2) Verify your shipping address with us, and this will immediately speed up the warranty process.

Please Note: We will answer your e-mail in 24 - 48 hours. If you don't receive a response, please check your spam folder. Thank you so much and look forward to hearing from you! :)