Premvida stands behind its Premvida products.
Contact us at firstname.lastname@example.org to submit a warranty claim. For any defect or troubleshooting, please include a 10 - 15 sec. video showing what the problem is.
Also please share:
1) Where your product was purchase.
2) Verify your shipping address with us, and this will immediately speed up the warranty process.
Please Note: We will answer your e-mail in 24 - 48 hours. If you don't receive a response, please check your spam folder. Thank you so much and look forward to hearing from you! :)